If you get a new phone with old number after initial enrollment in. After adding a mobile phone to a user in the Duo Admin Panel the user will be able to authenticate using phone call or SMS passcode.
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How to Activate DUO on a new mobile device with the same phone number This is used if you have a new phone with the same phone number and need to reactivate Duo Multi-Factor.
. To add a phone scroll down to the Phones table on the users properties page and then click the Add Phone button. Open Duo Mobile on your old phone and tap the menu icon in the top right to open Settings. Tap Settings Unregister phone number Unregister.
Click the button to Send Activation Code. From a desktop or laptop computer go to UMICH Account Management. Visit the Multi-Factor Authentication.
Did you accidentally delete the Duo Mobile app or reset your phone. Click the Add Phone button. Click Add another.
In the Settings select option Remove Google account from Duo. Then just go through the setup process and enter new phone number M Martha Hemphill Feb 14 2020 I need to change my. Service Desk at 208 496-1411 or their Live Chat to.
If prompted for 2FA click Enter a Passcode then click Send me new codes. If you have a new phone and need to update the phone number for MFA or reactivate Duo because it is not responding do the following. Introduction If you are new to Duo Mobile and installing for the first time on a new device please see this guide.
Simply ensure that your replacement phone can receive texts or phone calls at the number you specified use the Manage Settings option to update your phone number if your. Did you get a new phone over the summer. If you get a new phone and were not able to update your Duo account andor you got a new phone number contact the IT.
Click Manage Duo Devices. Duo Mobile works on all the devices your users love. Download Duo Mobile for iPhone or Duo Mobile for Android - they both support Duo Push passcodes and third-party TOTP accounts.
If you have separate student and employee. In the top right corner tap More. Tech Knowledge Base VPN Resetting DUO after New Phone This article will show you how to re-register your DUO application if you get a new mobile device or.
If your new phone has the same phone number. Locate the Connect a new phone settings item and tap View QR code to display a QR. Visit Net ID Center.
To change your phone number in Google Duo first disconnect your current phone number. Log in with your uniqname and UMICH Level-1 password. If your new phone has the same phone number as your old one and is the same operating system iOS Android etc Login to Duo.
Download Duo Mobile for iPhone or Duo Mobile for Android - they both support Duo Push passcodes and. If you previously used Duo Mobile on a smartphone tablet or other mobile device and are now moving to a new device changing a phone number or SIM card please refer to the information below. If you have a.
Select the type of device and provide the phone number. Enter the PIN that. The process below is designed to work only if you kept the same phone number but have a.
You may already be using Duo and two-step login if youre also a university employee and are accessing protected systems. If you have a new phone number please call ITS at 419-372-0999 for assistance. Install the DUO Mobile app on the new phone via the app store or play store depending on the type of device you have.
Click Add a new deviceoption Click the Call Mebutton Accept the Duo Call on your mobile device Choose Mobile Phoneoption Click the Continue button Type your mobile. Resetting DUO after New Phone. With Duos self-enrollment portal you can reactivate Duo on your phone with a few steps.
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